What is One Respect?
One Respect began out of a partnership between the Facilities Culture of Inclusion Committee and Keller Center’s TigerChallenge program, using design thinking to tackle a complex social issue. We began tackling the issue of service staff disrespect in the fall of 2017.
Our One Respect posters target an underlying issue of disrespect, invisibility, by making our staff not just more visible, but also sharing who they are as people. The OneRespect posters introduce staff members for who they are beyond their job role, how proud they are to work here, and what respect means to them. There are many definitions of respect.
Creating posters
Help us expand this program to your building! It's easy and can mean so much. The program's posters have been shared across campus over the years. The biggest impact continues to be when the posters introduce the specific staff members that work in the building.
We created this toolkit to help you get to know staff in your building and introduce them to others. The posters are one option, and we encourage you to be as creative as you'd like. The goal of OneRespect is to increase respect, and one way to do that is increase the visibility of our service staff, and get to know the person behind the service role.
Timeline Expectations
We recommend you give yourself time to put together OneRespect posters. Scheduling and conducting interviews is often the most challenging part, yet also the most rewarding.
Timeframes to help you plan this effort:
- Setup 1 - 2 weeks
- Contact the Building Services supervisor or lead custodian in your building and ask for their help to identify staff volunteers to be featured.
- Recruit a group (students, faculty, and/or staff) to conduct interviews, condense interviews, and create posters.
- Identify a photographer
- Interviews 1 - 3 weeks
- Schedule meetings between volunteers and service staff to meet and conduct interviews (this is often the most challenging part of the process but fosters strong connections).
- Schedule photos or collect favorite photos from service staff.
- Posters 1 - 4 weeks
- Edit responses for use on posters.
- Design posters.
- Sharing 1 - 2 weeks
- Print & display your beautiful posters on bulletin boards, hallways, etc.
- Display on monitors, if available.
- Hold a get together to celebrate your service staff.
Program Tips
- Set up a drop-in time for custodians to meet with people from the building to do interviews and take photos.
- According to students, the ideal time for interviews is just after spring or fall break but before final exams.
- By conducting interviews/surveys in the spring, you can do design and content work over the summer to have new posters for the fall.
- If capacity/time is limited:
- Circulate a survey to service staff vs. individual interviews.
- Ask staff to submit a favorite personal photo showing them smile.
- Create simple flyers with a photo and survey responses.
Be inspired, and see the evolution of the posters by visiting the Staff Posters page. Click on any of the posters below to see a large version.





Ask questions

Capture their smile

Create a visual
Get to know staff
- Request student volunteers and/or identify people to talk to each staff member.
- Schedule time to talk to each staff member - this is often the hardest part.
- Ask them a few questions, and we've found this list [link here] works well
Resources
- Sample Interview Questions
- Sample Student Recruitment Flyer
- Toolkit one-pager
Take photos
- Ask for volunteers/Identify someone comfortable with taking photos.
- Use a smartphone or a camera, whichever is available.
- Use a location with good natural lighting and a simple background.
- Shoot the subject off center to allow room to add text on top of the photo.
Resources
- Work with a photographer you know
- Hire Print & Mail
- Have service staff submit their favorite photo
Create & hang posters
- Put the pieces together on a flyer or poster for each staff member.
- Use our InDesign template (link below), design your own format, or work with Print & Mail to create and print posters.
- Be as creative as you want and/or as your resources allow.
Resources
- Access the InDesign template
- Access the OneRespect logos
Interview Questions
Use the questions below for inspiration, and feel free to be creative! We also have a OneRespect Toolkit one-pager as a resource.
Potential Interview Questions
- What do you enjoy most about working at Princeton?
- What are your biggest challenges at work? Are there times when you feel that students, faculty or staff don’t appreciate or respect you or your work?
- How would you describe yourself?
- What does respect mean to you?
- Do you have any stories to share about how you’ve connected with students or staff? Perhaps you’ve helped someone having a difficult time? Or found you had something in common with someone?
- What do you like to do most when you are not at work?
- What are you most proud of?
Potential Poster prompts
- What is one word you would use to describe yourself?
- What makes Princeton great to you?
- What is your favorite spot on campus?
- How long have you worked at Princeton?
- What are your hobbies or interests outside of work?
- What do you wish people knew about you?
- My favorite snack/food is…
- Respect to me is…